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For Families

Supporting a loved one’s independence is one of the hardest balances to strike. You want to know they’re safe, but you don’t want to intrude.

You want reassurance, without taking away their freedom.

One of the biggest concerns for families is: what happens if they fall and no one is there?

At the heart of MySense is a 24/7 fall detection system that raises the alarm the moment help is needed. But it doesn’t stop there - discreet home sensors and a simple wearable also track daily routines, noticing subtle changes that could signal a need for extra support.

For families, that means peace of mind. For your loved one, it means independence with the confidence that help is always close at hand.

MySense Everyday is UKCA-marked as a Class I medical device and registered with the MHRA - designed to support wellbeing monitoring and emergency escalation. It does not diagnose medical conditions or replace professional care, but it gives families the right information at the right time to act.

What is MySense?

MySense is more than an alarm system. It’s a smart care platform combining a comfortable wearable, discreet home sensors, and an easy-to-use family app. Together, these build a clear picture of your loved one’s daily routines -  and notice when something changes.

Key Features:

  • Wearable device: 24/7 fall detection, activity tracking, and a personal alarm button. Waterproof and easy to wear day and night.
  • Discreet sensors: small, wireless sensors placed in key areas of the home (bed, kitchen, front door, bathroom) to track activity patterns. Quietly track movement and routines, without cameras.
  • Home Hub: securely connects devices via Wi-Fi or Mobile Network (if no Wi-Fi available), sending data safely to the family app.
  • Family app: gives you and other family members shared access to daily summaries, alerts, and wellbeing trends.

It’s not about surveillance. It’s about quiet reassurance – helping families spot when extra support may be needed, without disrupting everyday life.

Family Testimonials

A family member with a positive testimonial for MySense

Keeping him safe with dementia – Elizabeth

Elizabeth supports her brother-in-law, who lives with dementia and remains in his own home. She’s deeply committed to helping him retain his independence while keeping him safe.
Using MySense, Elizabeth can monitor subtle patterns in his daily routine – like how long he spends in his chair or how often he’s up during the night. These insights help her respond gently and appropriately, without needing to constantly check in or disrupt his day.

It’s the little things that matter. Knowing he’s up and about, or spotting something unusual,
gives me peace of mind – and lets him keep living life on his terms.

Elizabeth

Confidence after a fall – Alan

Alan, 78, had always been on the go – gardening, walking his dog, helping at the community centre. After a hip replacement, he slowed down. Stairs felt tricky, going out alone felt risky. And what worried him most? Falling and no one knowing. His daughter suggested MySense, a wearable linked to a 24/7 alarm centre. Alan wasn’t sure at first but once he tried it, he relaxed.
Now, if he falls, trained staff assess the situation and guide what to do.
He feels safer, more confident, and independent.
He’s walking his dog again and even planning a short trip. MySense hasn’t just kept him safe – it’s given his family peace of mind.

I didn’t want to feel like someone was watching me. I still feel independent, It’s not about being fragile – it’s about living my life without fear.

Alan

Peace of mind, even from afar – Kay

After Kay’s mum suffered a stroke that left her with global aphasia, communication became extremely difficult. Determined to live independently, her mum found MySense to be a far better fit than the community alarm she’d initially used.
The discreet sensors and wearable allowed Kay to check in remotely, which was especially important since she lived far away. Unlike traditional alarms, MySense didn’t require her mum to actively call for help – Kay could spot signs of concern and be alerted automatically.

MySense was a complete game changer, It gave us peace of mind and allowed mum to live with dignity and independence.

Kay | Daughter

Independence with reassurance – Brenda

Brenda, 94, lives alone and has dementia.
Her family has always prioritised her independence, checking in regularly to support her without intruding. As coordinating visits became more complex, they turned to MySense to help them adapt.
With MySense, Brenda’s family could see when she was awake and moving, allowing them to time visits thoughtfully and avoid overlap. It gave Brenda more freedom in her mornings and reassured her loved ones without compromising her privacy.

She has no idea it’s there – it just fits in. It gives us peace of mind while letting her live life on her own terms.

Brenda | Granddaughter

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  • Registered in England & Wales No: 104188695. VAT No: GB276055982.

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