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Since 2021, MySense has worked in partnership with Midlands Partnership NHS Foundation Trust (MPFT) to support vulnerable individuals living independently in the community through passive remote monitoring.
Over this time, MySense and the MPFT High Intensity Team have continuously refined how behavioural insights can integrate into existing clinical workflows to support earlier intervention, improve patient safety, and reduce avoidable hospital admissions.
The latest 12-month deployment across a cohort of 105 high-risk patients delivered significant measurable impact, including 1,296 hospital admissions avoided and an estimated £728,352 in avoided bed utilisation costs.
MPFT supports a growing population of older adults, many living with multiple long-term conditions and at increased risk of hospital admission.
For these individuals, changes in mobility, sleep, bathroom usage or routine can often indicate a decline in health before a crisis occurs. Without visibility into these subtle changes, deterioration frequently goes undetected until it reaches an acute stage resulting in avoidable emergency admissions.
MPFT needed a scalable, proactive approach that could help teams identify risk earlier, prioritise interventions, and support more preventative care in the community.
MySense provides passive remote monitoring through discreet sensors installed in the home. The system continuously builds an understanding of each person’s normal daily routine and highlights meaningful deviations across four key dimensions:
The MPFT High Intensity Team reviewed MySense insights daily as part of routine care management. Where changes were identified, teams could intervene early through phone calls, welfare checks, home visits, or clinical referrals before situations escalated.
Importantly, MySense required no active input from patients, making it particularly effective for older adults and vulnerable individuals who may struggle with digital engagement or self-reporting.
Over the latest 12-month period, the deployment delivered measurable clinical and operational impact across four areas:
Fewer hospital admissions
1,296 hospital admissions were avoided. This reduction is estimated to have released approximately £728,352 in avoided bed utilisation costs based on standard NHS reference costs. These results build on sustained reductions in hospital bed usage achieved throughout the MySense and MPFT partnership since 2021.
Earlier intervention and proactive care
MySense enabled teams to identify subtle behavioural changes before escalation to emergency care, supporting more timely clinical intervention and improved patient safety.
Reduced pressure on acute services
By helping patients remain stable at home for longer, MPFT reduced avoidable demand on inpatient and emergency care services.
Improved reassurance for families and carers
Continuous passive monitoring provided additional confidence that changes in wellbeing could be identified quickly and acted upon appropriately.
MySense insights supported the MPFT team to take earlier action where needed, including:
The deployment demonstrated how passive monitoring can strengthen existing clinical workflows and enhance decision-making with real-world behavioural insight.
The long-standing collaboration between MySense and MPFT demonstrates the value of embedding passive monitoring into proactive community care models.
By turning behavioural insight into actionable interventions, MySense helped MPFT deliver:
Most importantly, it enabled vulnerable individuals to remain safely at home for longer, with the confidence that changes in wellbeing would not go unnoticed.
